Average Waiting Time (AWT)
- KPI
- Calc
- DES
Mean time from arriving at the landing to boarding a car.
Where: Results → Check / KPI dashboard; PDF glossary
Affects
- CIBSE service-band rating on the dashboard
- DES measured waits
Defaults & traps
- In the analytical check, AWT ≈ INT / 2 (full lobby assumption).
- DES reports measured AWT from landing arrival to boarding.